Frequently Asked Questions (FAQs)

 

Q1: How can I place an order?

 

 

Q2: Do you deliver across Pakistan?

 

Yes, DawarMedix provides nationwide delivery to all major cities and regions across Pakistan.

 

Q3: Are your products original?

 

Yes, we only offer genuine and quality-checked products sourced from trusted brands and authorized suppliers.

 

Q4: Do your products come with a warranty?

 

Many of our products include an official warranty. Warranty details are clearly mentioned on individual product pages.

 

Q5: How long does delivery take?

 

Delivery usually takes 2–5 business days depending on your location and product availability.

 

Q6: What payment methods do you accept?

 

We accept Cash on Delivery (where available), bank transfers, and other approved payment methods.

 

Q7: Can I order in bulk for a clinic or hospital?

 

Yes, we welcome bulk, institutional, clinic, hospital, and wholesale orders. Please contact us for special pricing.

 

Q8: Do you sell physiotherapy and esthetic equipment?

 

Yes, we offer a range of physiotherapy, rehabilitation, healthcare, and esthetic equipment.

 

Q9: How can I contact DawarMedix?

 

You can reach us through our Contact Us page, WhatsApp, phone number, or email support.

 

Q10: What should I do if I receive a damaged product?

 

Please contact our customer support immediately with your order details and product images. We will assist you according to our return and warranty policy.

 

Q11: Can I track my order?

 

Yes, tracking information will be provided once your order has been dispatched.

 

Q12: Why choose DawarMedix?

 

DawarMedix is committed to providing original products, competitive pricing, official warranties, secure shopping, and reliable customer support across Pakistan.